Visiting hours at Prime Hospital are from 10:00 AM to
8:00 PM daily, with certain departments like the ICU having restricted hours. Please check with the
nursing staff for specific restrictions. To ensure a peaceful environment, we allow a maximum of two
visitors per patient at any given time. Children under the age of 12 must be accompanied by an adult
at all times.
We ask that all visitors maintain a quiet and
respectful demeanor, being mindful of the comfort and privacy of other patients. Eating and smoking
are not permitted in patient rooms or common areas.
For health and safety reasons, visitors who are
feeling unwell or have been exposed to contagious illnesses should refrain from visiting. Please
make use of the hand sanitizers provided throughout the facility to maintain a clean environment.
If you have any special requests or need to adjust visitation times, please speak to the patient’s nurse or
the visitor coordinator for assistance.
Patient Rights and Responsibilities
Rights
Responsibilities
Patients have the right
to receive respectful, considerate, and compassionate care regardless of race, gender,
religion, or economic status.
•
•
Patients are responsible for providing accurate and complete information about their health
history, current condition, and medications.
Patients have the right
to privacy concerning their medical treatment and to have their personal health information
kept confidential.
•
•
Patients should follow the prescribed treatment plans and communicate any concerns or
difficulties in doing so with their healthcare provider.
Patients have the right
to receive adequate information about their diagnosis, treatment options, and risks
involved, allowing them to make informed decisions.
•
•
Patients should treat hospital staff, other patients, and visitors with respect, fostering a
positive and safe healthcare environment.
Patients have the
right
to actively participate in decisions regarding their healthcare plan, including the right to
refuse treatment.
•
•
Patients are responsible for following the hospital's rules and regulations, including those
related to visiting hours, safety, and infection control.
FAQ's
Let's Chat! How Can We Assist You?
@php
$faqs = [
[
'q' => 'Where is Prime Hospital and Medical Center - Pasig Inc. located?',
'a' =>
'We are located at Caruncho Avenue, San Agustin St., Brgy. Pinagbuhatan, Pasig City.',
],
[
'q' => 'What are your operating hours?',
'a' =>
'Our Emergency Department is open 24/7. Outpatient clinics and diagnostic services typically operate from Monday to Saturday, with varying hours. Please refer to the specific service page or contact us for detailed schedules.',
],
[
'q' => 'How can I contact the hospital?',
'a' =>
'You can reach our main line at +6394-5728-3878. For general inquiries, email us at primehospitalpasig@yahoo.com. Specific department contacts are listed on their respective service pages.',
],
[
'q' => 'How do I schedule an appointment with a doctor?',
'a' =>
'Call our Appointment Desk at +6394-5728-3878, or visit the "Doctor & Specialist" section of our website to find and book a doctor.',
],
[
'q' => 'What do I need to bring for my appointment?',
'a' =>
'Bring a valid ID, your health insurance card (if applicable), referral letters, and previous medical records or test results.',
],
[
'q' => 'What are the admission procedures for inpatient services?',
'a' =>
'You will need a doctor\'s admission order, valid ID, and insurance details. Our Admissions Department will guide you. Pre-admission counseling is available.',
],
[
'q' => 'Can I pre-register for my admission or a procedure?',
'a' =>
'Yes, pre-registration expedites the process. Contact our Admissions Department for more info.',
],
[
'q' => 'What are your visiting hours?',
'a' =>
'Visiting hours vary by ward and patient condition. Check with the nursing station or see our "Visitor Guidelines" page.',
],
[
'q' => 'Are there any restrictions on visitors?',
'a' =>
'Yes, to ensure safety, we may restrict visitor age, symptoms, or numbers. See visitor guidelines or ask at the information desk.',
],
[
'q' => 'What are my rights as a patient?',
'a' =>
'As a patient, you have defined rights and responsibilities, outlined in our "Patient Rights" document available at the hospital.',
],
[
'q' => 'What should I do in a medical emergency?',
'a' =>
'Go to our Emergency Department (open 24/7) or call our emergency hotline: +6394-5728-3878. For severe cases, call 911 or your local emergency number first.',
],
];
@endphp
@foreach ($faqs as $index => $faq)
 }})
 }})
 }})
 }})
 }})
 }})
 }})
 }})
 }})