REQUEST COMBINATION CODE AND/OR DUPLICATE KEY

STEP 1 - PREPARE REQUIREMENTS. To enable us to help you with the combination code or a duplicate key must provide the items listed:

  1. Completed Master Code or Key Request Form

  2. Copy of valid Government issued ID

  3. Proof of Purchase and Ownership

a. For Private buyers, sole proprietors:

1. Proof of Purchase (e,g. Official Receipt/Sales Inv./Delivery Receipt) OR
2. Notarized Affidavit of Purchase and Ownership

b. For Corporations/Partnership:

1. Secretary's Certificate OR
2. Authorization Letter by Officer of the company (as listed in the GIS) with an attached copy of the company GIS

4. Payment for code retrieval / key replacement

Step 2 - SUBMIT all completed forms to us via one of the following methods:

•   : customerservice@zenorexmarketing.com
•   : +63 2 8894-5618
•   : +639209744439(Viber)
•   : Zenorex Marketing Corporation 25/F Cityland 10 Tower 1 H.V. Dela Costa / Ayala Avenue, Makati City 1227

Notes:

1. All notarized documents must be dated within 30 days of initial submission to ZMC.

2. Zenorex Marketing Corporation service only products sold by ZMC, ZMC retail partners or non-competitors (e.g. SENTRY USA).

REQUEST COMBINATION CODE AND/OR DUPLICATE KEY

STEP 1 - PREPARE REQUIREMENTS. To enable us to help you with the combination code or a duplicate key must provide the items listed:

  1. Technical Service Request Form

  2. Copy of valid Government issued ID

  3. Proof of Purchase and Ownership

a. For Private buyers, sole proprietors:

1. Proof of Purchase (e,g. Official Receipt/Sales Inv./Delivery Receipt) OR
2. Notarized Notarized Affidavit of Purchase and Ownership

b. For Corporations/Partnership:

1. Secretary's Certificate OR
2. Authorization Letter by Officer of the company (as listed in the GIS) with an attached copy of the company GIS

4. Payment for service

1. If the product is under warranty and ZMC, in its sole opinion, has determined that the problem is a manufacturer warranty issue, inspection fee and repair costs will be waived.

Step 2 - SUBMIT all completed forms to us via one of the following methods:

•   : customerservice@zenorexmarketing.com
•   : +63 2 8894-5618
•   : +639209744439(Viber)
•   : Zenorex Marketing Corporation 25/F Cityland 10 Tower 1 H.V. Dela Costa / Ayala Avenue, Makati City 1227

Notes:

1. All notarized documents must be dated within 30 days of initial submission to ZMC.

2. Zenorex Marketing Corporation service only products sold by ZMC, ZMC retail partners or non-competitors (e.g. SENTRY USA).