Admitting Procedures

Visitor Guidelines

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Visiting hours at Prime Hospital are from 10:00 AM to 8:00 PM daily, with certain departments like the ICU having restricted hours. Please check with the nursing staff for specific restrictions. To ensure a peaceful environment, we allow a maximum of two visitors per patient at any given time. Children under the age of 12 must be accompanied by an adult at all times.

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We ask that all visitors maintain a quiet and respectful demeanor, being mindful of the comfort and privacy of other patients. Eating and smoking are not permitted in patient rooms or common areas.

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For health and safety reasons, visitors who are feeling unwell or have been exposed to contagious illnesses should refrain from visiting. Please make use of the hand sanitizers provided throughout the facility to maintain a clean environment.

If you have any special requests or need to adjust visitation times, please speak to the patient’s nurse or the visitor coordinator for assistance.

Patient Rights and Responsibilities

Rights

Patient Care

Responsibilities

Patients have the right to receive respectful, considerate, and compassionate care regardless of race, gender, religion, or economic status.

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Patient Care

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Patients are responsible for providing accurate and complete information about their health history, current condition, and medications.

Patients have the right to privacy concerning their medical treatment and to have their personal health information kept confidential.

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Patient Care

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Patients should follow the prescribed treatment plans and communicate any concerns or difficulties in doing so with their healthcare provider.

Patients have the right to receive adequate information about their diagnosis, treatment options, and risks involved, allowing them to make informed decisions.

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Patient Care

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Patients should treat hospital staff, other patients, and visitors with respect, fostering a positive and safe healthcare environment.

Patients have the right to actively participate in decisions regarding their healthcare plan, including the right to refuse treatment.

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Patient Care

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Patients are responsible for following the hospital's rules and regulations, including those related to visiting hours, safety, and infection control.

faqs
FAQ's

Let's Chat! How Can We Assist You?

We are located at Caruncho Avenue, San Agustin St., Brgy. Pinagbuhatan, Pasig City.
Our Emergency Department is open 24/7. Outpatient clinics and diagnostic services typically operate from Monday to Saturday, with varying hours. Please refer to the specific service page or contact us for detailed schedules.
You can reach our main line at +6394-5728-3878. For general inquiries, email us at primehospitalpasig@yahoo.com. Specific department contacts are listed on their respective service pages.
Call our Appointment Desk at +6394-5728-3878, or visit the "Doctor & Specialist" section of our website to find and book a doctor.
Bring a valid ID, your health insurance card (if applicable), referral letters, and previous medical records or test results.
You will need a doctor's admission order, valid ID, and insurance details. Our Admissions Department will guide you. Pre-admission counseling is available.
Yes, pre-registration expedites the process. Contact our Admissions Department for more info.
Visiting hours vary by ward and patient condition. Check with the nursing station or see our "Visitor Guidelines" page.
Yes, to ensure safety, we may restrict visitor age, symptoms, or numbers. See visitor guidelines or ask at the information desk.
As a patient, you have defined rights and responsibilities, outlined in our "Patient Rights" document available at the hospital.
Go to our Emergency Department (open 24/7) or call our emergency hotline: +6394-5728-3878. For severe cases, call 911 or your local emergency number first.